Return & Refund Policy

Returns & Refunds

We're bummed if you're not 100% satisfied with the items you received, and we gladly accept returns within 7 days of receipt for most items in new condition.

1. Please contact Customer Service on our site, indicating the item(s) you would like to return and the reason.

2. After receiving return instructions from us, please package up the item(s) to be returned with the original packing.

3. Drop off your package at the local post office.

4. Most returns are processed within 5 business days after we receive your package. We'll issue the refund to your bank account.

Return Conditions
1. You have 7 days to decide if an item is right for you, if you would like to return the item please contact us within 7 days of delivery.

2. The following items cannot be returned or exchanged: bodysuits, lingerie, swimwear, jewelry, underwear, event & party supplies, consumable goods (example: foods and drinks especially if opened), DIY supplies, pet supplies, beauty, and accessories (except scarves, bags, and mermaid blankets).

3. Returned items must be in their unused condition with the original packing. We do not accept a returned item that has been worn, damaged, washed, or altered in any way.

4. Items with non-returnable marks and free gifts cannot be returned.

5. We do not accept returned items that have been sent back without proper returns requests.

6. We do not offer Freight To Collect (FTC) service for the packages returned to us. The returns will be made at your own cost.

7. Please be sure to double-check your returns before shipping them out.

Note: The original shipping fee and Shipping Guarantee are non-refundable.

Return Address
Please contact our Customer Service if you wish to return any items to the nearest return address. You will receive a response as soon as possible.

Privacy Policy - Data Collection

1. The information we collect
We will collect information about you when you place an order on our website. When you fill your personal information to make a purchase, You will be required to enter the following information: full name, a phone number and a valid address. You can still access and browse our website without giving your information.

2. What do we do with your information?

We pledges that we only use the information we collect for specific purposes: Call to confirm information for the delivery; improve the customer care service and research the market.

3. Cookies
Cookies are a small piece of data sent and stored on your computer by the web browser while browsing a website. Cookies allow the website or the provider's system to identify your browser and store certain information. We use cookies to understand and store your activities in order that we can meet your needs in the future access.

4. Do we give your information to other people?
We pledge not to sell, trade or use any other forms of commerce to customers' personal information. We collect your information for the only purpose of providing after-sale service to customers of our store.

We may be required to disclose personal information of customers in special circumstances related to law or when they violate our Terms of Service.

TERMS OF SERVICE

Terms&Conditions

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws)

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (anges to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 4 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.